Frequently asked questions
Where does NyayDesk get case information?
From public court records — eCourts for District Courts, High Court and Supreme Court websites — through licensed data partners. We don't scrape behind logins and we are not affiliated with any court.
How often are dates updated?
Every tracked case syncs automatically each morning at 6 am IST. You can also press 'Sync now' on any case. If the court site is down, the case shows when it was last synced successfully.
What if a date in court records is wrong?
You can edit the next date or add a hearing manually. Manual entries are marked so you always know which dates came from the court.
Do my clients need to install anything?
No. They receive WhatsApp messages (or an SMS / voice call as a fallback) and can open a private link to see their own cases. They never see other clients' matters.
What does the free plan include?
One tracked case with full features, forever. It's meant for you to check that lookups and alerts work for your courts before paying.
Can my clerk see everything?
No. Clerks see only the cases and tasks assigned to them. Accountants see fees and invoices only. Associates see all cases. You control this from the Team page.
Is the AI summary a substitute for reading the order?
No. It's a quick orientation so you know what to open first. Always read the order itself before acting on it.
How do I pay?
By UPI, card or net banking through Razorpay. You get a GST invoice from Mauli Infotech (OPC) Pvt. Ltd. every month.
Is my data safe?
Your data is stored in India, encrypted in transit, and visible only to your firm. We never sell or share client information. See the Privacy Policy for details.